Curriculum Vitae Online Eugene Michael Donaghy



Professional Profile

Experienced administrative and IT professional with extensive public sector experience in case processing, data management, and technical support. Skilled in analysing evidence, managing complex administrative tasks, and maintaining accurate records within structured government systems. Strong attention to detail and problem-solving abilities.

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Key Skills

  • Case processing and administrative decision making
  • Data analysis and evidence review
  • Customer service and query resolution
  • Database management and data entry
  • Technical IT support and troubleshooting
  • Microsoft Office (Word, Excel, PowerPoint, Access)
  • Strong organisational and analytical skills
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Professional Summary

Administrative Officer:-Child Maintenance Services Belfast (April 2012 – Present)
  • Process child maintenance cases using financial and employment evidence.
  • Analyse documentation from employers and parents.
  • Implement decisions within internal systems and handle payment queries.
Social Security Officer II :- Social Security Agency Corporation Street Belfast(January 2008 - April 2012)
  • Calculated benefit overpayments and assessed supporting evidence.
  • Processed claims and maintained accurate records.
Administrative Assistant :- Department of Agriculture and Rural Development DungannonDecember 2001 - January 2008
  • Maintained livestock and agricultural databases.
  • Recorded TB test results and animal registration information.
ICT Technician - Various Organisations (September 1998 - December 2001)
  • Provided technical support for computer labs and office systems.
  • Installed hardware, software and assisted users with IT issues.
Heraldic Artist (Part Time) :- Irish World CoalialandOctober 2000- Present
  • Design personalize heraldic products and digital artwork.
  • Maintain website content and graphics.

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Technical Summary

Operating Systems UNIX, Linux, MS-Windows, MS-DOS, Mac OS.
Programming/Web C, C++ SQL, HTML, Java, JavaScript.
Software Microsoft Office Suite, Access databases, graphics tools, web design tools
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Education

BSc Computer Science – Queen’s University Belfast
ECDL – Dungannon Technical College
A-Levels,GCSEs & O-Levels – St Patrick’s Boys’ Academy, Dungannon


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Interests

Chess, crossword puzzles, Scrabble, reading and problem-solving activities.

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